Legal
Legal centre.
Because NeonO serves different people in different ways — the businesses that subscribe to the platform, the clients who book and pay through a NeonO-powered page, and visitors to our website — we publish several documents, each written for a specific audience. This page is a guide only; the linked documents are the binding agreements.
For salons and businesses using NeonO
If you operate a salon, spa, barbershop or similar business and you subscribe to the NeonO platform, these documents govern your relationship with us.
For visitors to our website
If you are browsing neono.io, reading our blog, requesting a demo, or signing up for a free trial, these apply to you.
Quick reference
| If you are… | Start with… |
|---|---|
| A salon signing up for NeonO | Terms of Service + Privacy Policy |
| A salon activating payments | Terms of Service, section 5 and 6 |
| A client booking through a salon | Privacy Policy — the salon is the merchant of record |
| Just visiting our website | Website Terms of Use |
| Looking for our privacy practices | Privacy Policy |
Questions and contact
- General legal questions: legal@neono.io
- Privacy questions or requests: privacy@neono.io
- Accessibility feedback: accessibility@neono.io
- Security and vulnerability reports: security@neono.io
neono inc., 315 New Huntington Rd, Vaughan, ON L4H 0R5, Canada.
French-language versions of our consumer-facing documents are available for residents of Quebec — contact legal@neono.io.