Solutions · Medical aesthetics · 01
conversion tracked
Every consult is tied to a treatment plan, so the conversion rate is a number you can manage.
Solutions · Medical aesthetics · 02
consent on the record
The exact consent text the client agreed to, with the date and version, retained per treatment.
Solutions · Medical aesthetics · 03
flags on stalled series
Clients falling behind their protocol interval surface before the plan quietly stops.
What changes in the first month.
conversion tracked
Every consult is tied to a treatment plan, so the conversion rate is a number you can manage.
consent on the record
The exact consent text the client agreed to, with the date and version, retained per treatment.
flags on stalled series
Clients falling behind their protocol interval surface before the plan quietly stops.
The wedge · Consult conversion & series adherence
The gap between a booked consult and a completed series is your whole margin.
Consults cost practitioner time whether or not they convert, and a multi-session protocol only earns out if the client returns for every session. Both failures look like nothing in a booking calendar — no cancellation, no complaint, just a plan that stops. NeonO ties the consult to a treatment plan with a versioned consent record, schedules the full series up front, and flags clients who fall behind their protocol interval.
Run it on your numbers
Estimated leak, per month
$0.00
$52992.00 per year
- Additional plans from conversion lift
- 3.2
- Value of unfinished series each month
- $6912.00
- Quarter of that gap counted as recoverable
- $1728.00
Method: conversion lift × consults × plan value × adherence, plus a quarter of the value sitting in unfinished series. We count only a quarter because some clients stop for clinical or personal reasons no software can change.
Versioned consent
Each consent form is stored with its version and timestamp against the treatment performed, so the record reflects what was actually signed.
Treatment plans, not appointments
A plan holds the protocol, interval, session count and price; the calendar is generated from it.
Interval-aware recall
Clients who pass their protocol interval without booking surface in a work list, not in someone's memory.
Photo and note records
Before-and-after imagery and clinical notes attach to the session and stay with the client record.
The rest of the day, handled.
Practitioner scope and device rules
Only qualified practitioners and licensed devices can be scheduled to the treatments that require them.
Privacy-conscious records
Clinical notes and imagery are access-controlled and handled with Canadian privacy expectations in mind. NeonO is not a substitute for your own regulatory compliance obligations.
Deposits on high-value plans
Take a deposit against a plan so a long booked session is protected.
The treatment plan, before and after.
| Today | Without NeonO | With NeonO |
|---|---|---|
| After the consult | A note and an intention to follow up. | A scheduled series with the full protocol booked up front. |
| Consent | A signed sheet in a folder, version unknown. | Versioned consent attached to the treatment record. |
| Session three | Never booked; nobody notices for months. | Flagged the week the interval is missed. |
The numbers behind the model.
These are published industry ranges, not NeonO results. They are here so you can sanity-check the defaults in the calculator against your own shop.
Industry Benchmark
40–60%
consult-to-treatment conversion at aesthetics clinics
Industry Benchmark · medical aesthetics practice management reports
Industry Benchmark
under 100%
series completion is near-universally incomplete without recall
Industry Benchmark · patient adherence literature
Works with the rest of your counter.
Payments
Card terminals
Tap-to-pay terminals paired to the till; processing billed separately at published rates.
Finance
Accounting export
Daily sales, tax and tips exported in a format your bookkeeper can import.
Discovery
Google Business Profile
Your booking link on your Google listing, so search traffic books directly with you.
Scheduling
Calendar sync
Two-way sync so personal commitments block the book without double entry.
Compliance
Consent and treatment records
Versioned consent and treatment notes handled in line with Canadian privacy requirements.
Moving over takes a week, not a quarter.
Client records, treatment history and outstanding series are imported. Consent documents are attached to the client record; new consents are captured under versioning from day one.
Commonly switching from
- Fresha
- Vagaro
- Phorest
- Salon Monster
- Square Appointments
- Spreadsheets and paper
- 1Export your clients, appointment history and service menu from your current platform.
- 2We import and reconcile them, then show you a preview before anything goes live.
- 3Run both systems in parallel for a week while your team gets comfortable.
- 4Switch the booking link over and retire the old subscription.
One price list, in Canadian dollars.
Processing is billed separately from your subscription. 2.69% + $0.25 per card-present transaction (CAD); 2.99% + $0.30 per online transaction (CAD). These are all-in rates — there is no separate application fee on top.
NeonO
$24.99per seat, per month, CAD — seats 8 and up are free
- Online booking, scheduling & reminders
- Point of sale, payments & tap to pay
- SMS & email marketing
- Free booking website & link-in-bio
- Multi-chair scheduling, commission & tips
- Analytics, reports & timesheet export
Questions we get asked.
Does NeonO store consent forms with treatment records?
Yes. Consent forms are versioned and stored with a timestamp against the specific treatment performed.
Can NeonO manage multi-session treatment series?
Yes. A treatment plan defines the protocol, interval and session count, and generates the appointments and recalls from it.
Can I restrict who performs a treatment?
Yes. Treatments can require a qualified practitioner and a specific device, and the calendar will not schedule outside those rules.
Is NeonO compliant with Canadian privacy law?
NeonO provides access controls, audit-friendly records and Canadian data handling to support your obligations. Compliance with PIPEDA and your provincial health privacy legislation remains the clinic's responsibility.
Turn consults into completed series.
Start a free trial and track your consult conversion from the first week.
No booking commissions, no marketplace fees, no client-poaching.