Everything included
Everything. Included.
One price, every feature, zero paywalls. The booking site, the reminders, the marketing, the reports, the payroll exports — all of it is in the plan, on day one, whether you are one chair or ten.
The add-on tax.
The number on the pricing page is rarely the number on the invoice. A shop signs up for a cheap base plan, then discovers the booking site is a separate product, reminders are metered, campaigns are a higher tier, the reports that matter are gated, and every new stylist adds a seat. Two or three of those and the bill has doubled. Here is the list — and what each one costs at NeonO.
Booking website & link-in-bio
IncludedA booking page that looks like your shop is often a separate website product with its own monthly fee.
Industry Benchmark: $15–$40/mo elsewhere
SMS reminders & message credits
IncludedReminders are usually metered. The base plan includes a small allowance, then you top up every month.
Industry Benchmark: $20–$60/mo elsewhere
Email & campaign marketing
IncludedCampaign sending, automations and win-back flows are commonly sold as a marketing tier on top of the base plan.
Industry Benchmark: $25–$80/mo elsewhere
Advanced reports & analytics
IncludedBasic takings are included; utilisation, retention and staff performance sit behind the higher tier.
Industry Benchmark: $15–$50/mo elsewhere
Extra staff or chairs
IncludedPer-seat pricing means every stylist you hire raises the bill, with no cap at the top end.
Industry Benchmark: $20–$90/mo elsewhere
Inventory & retail stock
IncludedProduct tracking and reordering are frequently a paid module rather than part of point of sale.
Industry Benchmark: $10–$40/mo elsewhere
Commission, tips & payroll export
IncludedSplitting commission and distributing tips correctly is often the thing that pushes you onto the top plan.
Industry Benchmark: $20–$70/mo elsewhere
Consultation forms & waivers
IncludedDigital intake, patch tests and consent forms are commonly billed as a separate forms product.
Industry Benchmark: $10–$45/mo elsewhere
Additional locations
IncludedA second shop usually means a second subscription, at close to full price.
Industry Benchmark: $30–$120/mo elsewhere
Backbar & colour stock management
IncludedGram-level backbar tracking and colour costing is typically a separate specialist subscription on top of your salon software — commonly around $200/mo, and more for multi-chair colour shops.
Industry Benchmark: $120–$300/mo elsewhere
Ecommerce website & retail store
IncludedSelling retail online usually means a separate storefront subscription with its own apps and transaction fees — plus you buy, hold and ship the stock yourself.
Industry Benchmark: $39–$150/mo elsewhere
Integrations & API access
IncludedConnecting your accounting or your own tooling is typically reserved for an enterprise tier.
Industry Benchmark: $15–$60/mo elsewhere
Priority support & onboarding
IncludedTalking to a human quickly, and getting your data imported, are sometimes paid services.
Industry Benchmark: $15–$75/mo elsewhere
One account, every switch already on.
Booking page, opening hours, deposits, cancellation windows, taxes and invoicing all live in the same settings — not behind an upgrade prompt.
What the add-ons really cost.
Tick the things your shop actually needs. The totals use industry benchmark ranges for what salon platforms commonly charge on top of a base plan.
Industry Benchmark · elsewhere
$124 – $349/mo
Up to 12.0× the price on the pricing page.
NeonO, everything in
$24.99/mo
Every add-on above: $0. Same price whichever ones you switch on.
Ranges are illustrative industry benchmarks for add-ons commonly sold by salon platforms. They are not any named vendor's published price — check your current provider's plan page for their exact figures.
Everything in the plan, written out.
No tiers hiding behind these. If it is on this list, it is on your account.
Run the day
- Appointments, calendar and multi-chair scheduling
- Online booking with live availability
- Point of sale with tap-to-pay on a phone you already own
- Deposits, cancellation terms and no-show protection
- Client records, notes, photos and full history
- Consultation forms, waivers and patch-test records
- Inventory and retail stock
- Backbar and colour stock management, gram-accurate with cost per bowl
- Provincial GST/HST/PST/QST handling
Grow revenue
- Booking website and link-in-bio for the shop and every staff member
- Campaign pages and landing page builder
- Ecommerce retail store, dropshipped — no stock to buy, hold or ship
- SMS and email reminders with a messaging allowance
- Email and SMS marketing campaigns with CASL consent handling
- Rebooking prompts, win-back and birthday automations
- Gift cards, packages and memberships
- Reviews and referral requests
Know your business
- Full analytics: takings, utilisation, retention and rebooking
- Per-staff performance and commission reporting
- Tip distribution and timesheet export
- Payroll-ready exports
- AI insights on the numbers that moved
- Data export in standard formats, any time
- Canadian business-hours human support
- Migration and onboarding help
What we do charge for.
Two things, both published. The monthly subscription, and payment processing per transaction. Processing is not free anywhere, and it is not an add-on — it is the cost of taking a card.
NeonO
$24.99/mo
per seat, per month, CAD — seats 8 and up are free
Processing
- 2.69% + $0.25 per card-present transaction (CAD)
- 2.99% + $0.30 per online transaction (CAD)
These are all-in rates — there is no separate application fee on top. Processing is billed separately from your subscription. No setup fees, no onboarding fees, no cancellation fees.
Questions about what's included.
Are there any add-ons or paid modules?
No. Every feature listed on this page is part of the plan. There is no marketing tier, no reporting tier and no forms module sold separately.
Do I pay more for SMS reminders?
Reminders come with a messaging allowance on every plan. Messaging is part of the product, not a credit pack you have to remember to top up before a busy Saturday.
What happens to the price as I add chairs?
NeonO bills $24.99 CAD per seat up to seven seats. Seats eight and up are included at no extra subscription cost, so a growing team does not keep paying more.
Is there a setup, onboarding or migration fee?
No. We import and reconcile your clients, services and appointment history with you, and show you a preview before anything goes live.
So what do I actually pay for?
Two things: the monthly subscription, and payment processing at published per-transaction rates — 2.69% + $0.25 per card-present transaction (CAD) and 2.99% + $0.30 per online transaction (CAD). These are all-in rates — there is no separate application fee on top. No setup fees, no onboarding fees, no cancellation fees.
Do I get the booking website without paying extra?
Yes. Your booking site, campaign pages and a link-in-bio page for the shop and for each staff member are part of the plan, not a website subscription on top.