Solutions · Day spas · 01
utilisation reported daily
Booked hours against sellable hours, per room, alongside revenue per room hour.
Solutions · Day spas · 02
rooms, tables and devices are bookable
A single sauna or hydrotherapy tub has its own availability instead of living in a note.
Solutions · Day spas · 03
protected per treatment
Strip-and-reset time is scheduled, so the calendar cannot sell a room that is still being turned.
What changes in the first month.
utilisation reported daily
Booked hours against sellable hours, per room, alongside revenue per room hour.
rooms, tables and devices are bookable
A single sauna or hydrotherapy tub has its own availability instead of living in a note.
protected per treatment
Strip-and-reset time is scheduled, so the calendar cannot sell a room that is still being turned.
The wedge · Room utilisation
The idle room hour is the most expensive hour in the building.
Rent, heat, linen and licensing accrue per room per hour whether or not someone is on the table. Turnover buffers, mismatched service lengths and single-resource bookings leave gaps that never show up as a cancellation, so nobody counts them. NeonO treats every room, table and device as a bookable resource, packs multi-service visits around them, and reports utilisation per room per day.
Run it on your numbers
Estimated leak, per month
$0.00
$134680.32 per year
- Sellable room hours per month
- 935 h
- Idle room hours per month
- 355 h
- Valued at +10 utilisation points
- 94 h
Method: rooms × open hours × days × 4.33 weeks = sellable room hours. Idle hours are the unused share. We value only a ten-point utilisation gain, because no spa runs at 100%.
Rooms and equipment as resources
A hydrotherapy tub or a single infrared sauna is a resource with its own availability, not a note in the booking.
Turnover time per treatment
Set the strip-and-reset time per service so the calendar stops selling a room that is still being turned over.
Multi-service journeys
A three-part spa day is scheduled across rooms and therapists in one booking, with the gaps closed automatically.
Utilisation reporting
Utilisation per room per day, so you can see which room is quietly under-sold before you hire another therapist.
The rest of the day, handled.
Couples and group bookings
Two tables, one room, two therapists — held and released together.
Intake before arrival
Health and contraindication forms are completed on the client's phone and attached to the visit.
Series and memberships
Prepaid packages draw down automatically at checkout, with remaining balance visible to the front desk.
The treatment floor, before and after.
| Today | Without NeonO | With NeonO |
|---|---|---|
| Room gaps | Invisible — no cancellation, so nothing is counted. | Reported as idle room hours with a dollar value against them. |
| Spa days | Three bookings stitched together by hand at the desk. | One visit scheduled across rooms and therapists with buffers applied. |
| Intake | Clipboard on arrival, eating into the treatment. | Completed on the client's phone before they arrive, stored on the record. |
The numbers behind the model.
These are published industry ranges, not NeonO results. They are here so you can sanity-check the defaults in the calculator against your own shop.
Industry Benchmark
55–70%
typical treatment-room utilisation at an established day spa
Industry Benchmark · spa operations benchmarking reports
Industry Benchmark
10–15 min
average room turnover between treatments
Industry Benchmark · spa operations benchmarking reports
Works with the rest of your counter.
Payments
Card terminals
Tap-to-pay terminals paired to the till; processing billed separately at published rates.
Finance
Accounting export
Daily sales, tax and tips exported in a format your bookkeeper can import.
Discovery
Google Business Profile
Your booking link on your Google listing, so search traffic books directly with you.
Scheduling
Calendar sync
Two-way sync so personal commitments block the book without double entry.
Client records
Intake forms
Health and contraindication forms sent with the confirmation and attached to the visit.
Moving over takes a week, not a quarter.
Clients, visit history, packages and prepaid balances are imported and reconciled with you before go-live, so no membership draws down twice.
Commonly switching from
- Fresha
- Vagaro
- Phorest
- Salon Monster
- Square Appointments
- Spreadsheets and paper
- 1Export your clients, appointment history and service menu from your current platform.
- 2We import and reconcile them, then show you a preview before anything goes live.
- 3Run both systems in parallel for a week while your team gets comfortable.
- 4Switch the booking link over and retire the old subscription.
One price list, in Canadian dollars.
Processing is billed separately from your subscription. 2.69% + $0.25 per card-present transaction (CAD); 2.99% + $0.30 per online transaction (CAD). These are all-in rates — there is no separate application fee on top.
NeonO
$24.99per seat, per month, CAD — seats 8 and up are free
- Online booking, scheduling & reminders
- Point of sale, payments & tap to pay
- SMS & email marketing
- Free booking website & link-in-bio
- Multi-chair scheduling, commission & tips
- Analytics, reports & timesheet export
Questions we get asked.
Can NeonO schedule rooms and equipment, not just staff?
Yes. Rooms, tables and devices are bookable resources with their own availability and turnover times, and a booking can require several at once.
Does NeonO support multi-service spa days?
Yes. Several services across different rooms and therapists are scheduled as one visit, with buffers applied per service.
Can clients complete intake forms before arriving?
Yes. Forms are sent with the confirmation, completed on the client's phone, and stored on the client record.
How is room utilisation reported?
As booked hours against sellable hours, per room and per day, alongside revenue per room hour.
Put a price on your idle room hour.
Start a free trial and run a week of utilisation reporting on your own floor.
No booking commissions, no marketplace fees, no client-poaching.