Products · Grow revenue
Sell retail without buying shelf space.
Your storefront, your clients, your margin — with retail orders attached to the same client records the chair already uses.
- Your own storefront
- Retail attributed to staff
- One client record
No booking commissions, no marketplace fees, no client-poaching.
What it does
Retail is the margin most shops leave on the shelf. Selling it online, to clients who already trust the recommendation, does not have to mean a second platform.
A storefront on your own site
Products sold under your brand and your domain, alongside booking, rather than on someone else's marketplace.
Orders on the client record
An online order sits on the same client record as the appointment, so retail history and service history are one story.
Retail attributed to staff
Credit an online order to the person who made the recommendation, so retail effort still counts on their statement.
Shared product catalogue
The products you sell at the desk and the products you sell online come from the same catalogue and the same pricing.
Online payments
Online card payments are billed at the published online per-transaction rate, with no separate application fee on top.
Retail in your reporting
Online retail lands in the same reporting as everything else, so total revenue per client is actually total.
In detail
Storefront
Your brand, your clients, your list.
The client who buys shampoo online is your client afterwards — not a visitor a marketplace introduced you to and can charge you to reach again.
- Storefront under your own domain and branding
- Clients captured on your list, not an intermediary's
- Booking and buying in the same place
Catalogue
One product list for the desk and the web.
- Same products, same prices, one place to update them
- Stock movements recorded as sales happen
- Retail added to a service ticket in person, or bought online later
Attribution
The recommendation still belongs to the stylist.
- Online orders credited to the staff member who recommended the product
- Retail commission flows into the same statement as service commission
- Visible per person, per period
Reporting
Retail revenue counted with everything else.
- Online and in-shop retail reported together
- Revenue per client includes what they bought at home
- Product performance measured on sell-through, not shelf presence
Who it's for
Shops with clients who want the product and no room for the shelf.
Included in your plan
The storefront and retail catalogue are part of your NeonO plan. Online card payments are billed at the published online per-transaction rate.
NeonO
$24.99per seat, per month, CAD — seats 8 and up are free
- Online booking, scheduling & reminders
- Point of sale, payments & tap to pay
- SMS & email marketing
- Free booking website & link-in-bio
- Multi-chair scheduling, commission & tips
- Analytics, reports & timesheet export
Processing is billed separately from your subscription. 2.69% + $0.25 per card-present transaction (CAD); 2.99% + $0.30 per online transaction (CAD). These are all-in rates — there is no separate application fee on top.
Questions about ecommerce and dropship
Do I need to buy inventory to sell online?
You can sell what you stock, and dropship options are being rolled out with Metro Beauty. Specific catalogue and fulfilment terms are confirmed with you before you switch anything on.
Whose clients are they?
Yours. The storefront runs under your brand and domain, and the client record stays in your NeonO account.
What does it cost to take an online payment?
Online card payments are billed at the published online per-transaction rate shown on the pricing page. That rate is all-in.
Does an online sale credit the stylist?
Yes. An order can be attributed to the staff member who recommended the product, and retail commission flows to their statement.
Is the online catalogue separate from the till?
No. The desk and the storefront share one product catalogue and one set of prices.
Does online retail appear in my reporting?
Yes. Online and in-shop retail are reported together, so revenue per client covers both.
Related products
Sell the product you already recommend.
Start a free trial and put your retail where your clients already are.